![]() Ubisoft does not offer refunds on consumables, digital console keys, downloadable content like expansions, in-game currency, and purchases from their in-game stores. ![]() For digital PC game orders, you can request a refund within 14 days of purchase but you will need to have played the game for less than 2 hours to qualify for a refund. There are two different return policies at Ubisoft. ![]() Yes, in the past, Ubisoft has had really great Black Friday deals, including a 20% off promo code last year which you could use on everything except pre-releases and in-game currencies! We’re really hoping to see a discount code this year, make sure you’ve got a Ubisoft Store account because that will give you access to exclusive Ubisoft sales. Once you have an account, sign into it and you can contact the support team or open a support case. You just need to have an email address and create a password. If you haven’t already got one, then it’s really easy to set one up. To contact Ubisoft you need to have a Ubisoft account. You can choose from more shipping options at an additional cost at the checkout. Alaska, Guam, Hawaii, Puerto Rico, Northern Mariana Islands, and AFO/APO are not included in the free standard shipping offer. Yes, free standard shipping is available on orders from the Ubisoft Store to the United States mainland. ![]() Does the Ubisoft Store offer free shipping? The Multi-Access plan costs $17.99 a month and you can play your games on any device you choose. The PC Access plan costs $14.99 a month but you can only play the games on a PC. There are 2 plans for Ubisoft+, the PC Access plan and the Multi-Access plan. The benefits include receiving monthly rewards, getting access to hundreds of games (including new releases!) and you can play your games from the Cloud - this means you can play on any device you want to, including laptops, your mobile or the television. Ubisoft+ is Ubisoft’s monthly subscription plan that gives you access to loads of benefits.
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